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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robyn Whatley

November 13, 2025

5  out of  5
rating by Robyn Whatley
"Rob and Marie made my insurance experience so easy and painless. They are very empathetic and caring people. Best insurance agent ever! Friendly and informative staff! They really worked with me to get properly covered and prepared for anything and kept it affordable. Finally , an insurance agent that truly cares!"
We responded:
"Thank you for the kind words, Robyn. We work hard at making sure we listen to our clients."
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Joseph Braun

November 13, 2025

5  out of  5
rating by Joseph Braun
"I'll admit I've got a bias but I know this about this agency they treat you like family. Rob and his team are a TRUE team. He is a good leader by example. Always helpful, friendly and willing to address any concerns. Even when I wasn't in Indiana they were willing to help. Thank you for being there Rudakas team!"
We responded:
"Thank you, Joe. I appreciate the kind words. The ladies in the office are awesome, and we try to treat everyone like family. "
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Tani Fisk

November 4, 2025

5  out of  5
rating by Tani Fisk
"Vicki was awesome and super helpful!"
We responded:
"Thank you Tani. I appreciate your comment and value your business."
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Ryan Evans

November 2, 2025

5  out of  5
rating by Ryan Evans
"Rob and Vicky at State Farm have been nothing but great! They go over and beyond to make things simple and convenient! They have helped me with everything from business insurance to personal life insurance. Highly recommend!!"
We responded:
"Thank you, Ryan. I am glad we are able to help in all of the areas you need insurance for."
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George Terrell

October 31, 2025

5  out of  5
rating by George Terrell
"I was seeking event insurance and they were very helpful and very prompt and obtaining the coverage we needed for this one time event. I’ve been a customer for decades and I really appreciate it the prompt attention. Thank you."
We responded:
"Thank you for trusting my office and STATE FARM. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Catalina

October 31, 2025

5  out of  5
rating by Catalina
"My agent, Marie Kidd is a truly trustworthy and knowledgeable. I would not switch to anyone other company as long as she’s there to help with my insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brian Stevens

October 31, 2025

5  out of  5
rating by Brian Stevens
"Marie's my agent from Rob's office they're both awesome help me out greatly I recommend them"
We responded:
"Thank you for the kind words. Everyone in the office will work extremely hard for you. If there is anything else we can do to help, please let us know!"
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ricardo loera

September 29, 2025

5  out of  5
rating by ricardo loera
"Vicki was very helpful and making I get set up with the right auto insurance for myself at the best rate possible. Thank you!"
We responded:
"Thank you, Ricardo. We work extremely hard to help every client like we did you. Please let others know. Thank you."
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JBS

August 6, 2025

5  out of  5
rating by JBS
"Vicki, she is the lady that helped me and I can not thank her enough! She was very kind and patient. I have been using State farm almost 30 years."
We responded:
"Thank you for the positive feedback. Vicki has been on my team for many years and she is very dedicated to helping the clients. Thank you."
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Paul Brandfass

May 2, 2025

5  out of  5
rating by Paul Brandfass
"I cannot thank everyone enough at Rob Rudakas State Farm Insurance! Rob, Vicki, Marie and Stephanie helped me tremendously when I really needed it. This office is extremely professional and helpful. I've done business with them for a long time and I will continue to do so."
We responded:
"Thank you, Paul. I appreciate your business and the ladies in the office are the best. "
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Vicki Ong

October 18, 2024

5  out of  5
rating by Vicki Ong
"War"
We responded:
"thank you"
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Emmalee Deardurff

May 13, 2024

5  out of  5
rating by Emmalee Deardurff
"Marie is the best in the world!! This office makes setting up your policy, payments, and questions so quick and easy it isn’t even funny!!! Best experience I have had with any Insurance company!"
We responded:
"Thank you for the kind words. Marie and the other ladies work very hard to make the experience a pleasant one."
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Terry Cummings

February 24, 2024

5  out of  5
rating by Terry Cummings
"Great place to do business with. Staff are excellent and very helpful. Just a good experience."
We responded:
"Terry, I appreciate you and thank you for allowing us to serivce you."
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Martha Brazinsky

January 17, 2024

1  out of  5
rating by Martha Brazinsky
"This office is very sadly managed. They are liars, unprofessional, and apparently they screen calls so they don't have to bother talking to people. I don't know what happened to this place because it used to be a good company. They lost me as a customer and hopefully others will wise up too."
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Renee Zak

December 27, 2023

5  out of  5
rating by Renee Zak
"Rob Rudakas and staff are very professional and helpful in assisting you in whatever your insurance needs are. Also, they exude friendliness and that “small town” Valpo charm! If you are lucky and visit on a day when one of two Goldendoodles are hanging around, it’s a great day!!! Year 2023 Another year soon ending 12-27 today and my auto and renter’s insurance continues with Rob Rudakas’ office. Stopped in last week just to say “hello”, hand delivered my Christmas cards, and Finn (sp?) the big Goldendoodle was on site, so it was a great day!!! Vicki, is very familiar with me and always very helpful with solving an issue or question that comes up. She gives stellar, professional, and Valpo friendly assistance!! The entire office is family run, small, and that makes it great for giving me personalized service, no AI generated “hold on forever” waiting. :) Rob is a friendly “boss” and always smiling when I wave a hello and he’s on the phone in his office. In todays, tech world and fast paced service of robo phone service and typing endless chat messages via text (large phone service co) I’m so glad I still have REAL humans to assist me, and dropping in office to say hello to Vicki and the gang, grabbing new calendars , and seeing the beautiful Finn is just the best!! A great day! Happy New Year to all! 🍾"
We responded:
"Renee, those are very kind words. The ladies and I appreciate your business and friendship. Thank you. "
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Cheri Trella

May 4, 2023

5  out of  5
rating by Cheri Trella
"Excellent staff & State Farm Agent. Thank you."
We responded:
"Thank you Cheri. My team and I try to treat every person as family. "
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Russ Marshall

January 17, 2023

5  out of  5
rating by Russ Marshall
"Rob's office is always ready to handle my insurance needs. We have been with State Farm for over 55 years. Russell Marshall"
We responded:
"Thank you Russ, I have a great team and we try our best."
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Jdog75284

December 29, 2022

1  out of  5
rating by Jdog75284
"If I could give 0 stars I would. Rob was one of the most unprofessional people I have dealt with in a long time. Not only was he rude right off the bat, he was belittling when I dared to ask any questions he deemed unfit."
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Lorraine Brugh

November 3, 2022

5  out of  5
rating by Lorraine Brugh
"We've been customers for over 20 years and always experience fast and helpful service."
We responded:
"Thank you, Lorraine. The Team I have is extremely talented. "
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Brad Coggins

August 27, 2022

5  out of  5
rating by Brad Coggins
"I have my insurance through these people and very helpful , and a big shout out to Vicky keep up the great work"
We responded:
"Thank you Brad for the kinds words. Vicki is a great member of my team."
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Mike Clemons

August 24, 2022

5  out of  5
rating by Mike Clemons
"This was my fourth time that I have called in and I have had Marie K every time and she was very helpful and thorough. The customer service I received was top notch and I would recommend them highly."
We responded:
"Thank you Mike. Marie does a fantastic job and works professionally with each of our clients."
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Ben Jarzombek

August 16, 2022

5  out of  5
rating by Ben Jarzombek
"Having the best prices would be enough, but Rob’s office has provided excellent customer service to me for years now. Dealing with them during auto accidents was a breeze!"
We responded:
"Thank you Ben, We try extremely hard to treat and help our clients in a way everyone deserves."
Profile photo of Steven Arlington

Steven Arlington

July 20, 2022

1  out of  5
rating by Steven Arlington
"I called them to send in proof of insurance after I hit a deer. They repeatedly claimed they did, even after my license got suspended (suspension lasted 4 months). I finally got there below posted letter from the state telling me what they were doing wrong. After me missing work, fighting with them for, months and being suspended, their corporate office said, "sorry, there's nothing we can do". After 40 years, now it's HELLO Indiana Farm Bureau!"
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William Kappas

July 5, 2022

5  out of  5
rating by William Kappas
"I can't say enough good things about Rob Rudakas - State Farm Insurance. They are very Professional, polite and knowledgable. I have never had any problems with my claims and they always are prompt when getting back to me. Highly recommend!"
We responded:
"William, Thank you for the kind words. My team and I work very hard for our clients to give them the experience they deserve."
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Laura Gaskins

June 26, 2022

5  out of  5
rating by Laura Gaskins
"Very attentive to our needs."
We responded:
"Thank you Laura for the kind words. We try very hard to listen to your needs and give options."